FAQ

Does the sign come with a cable for hanging it from the ceiling or window?
Yes, the accessories required for the signage are included and no additional purchase is required.

Can I hang the sign on artificial flowers or wooden boards?
Yes, our neon lights are 12V low voltage and pose no risk.

Does the sign come with a remote control?
Yes, we offer remote controls that allow you to control dimming, flicker and dynamic modes.

Is the brightness on the sign adjustable?
Yes, you can use the included remote control to adjust the brightness of our dimmable neon signs to the level you want.

If there is no wall outlet available, can the sign be battery powered?
All signs come with a free AA battery case for battery power, but we recommend using electricity to save costs. Please note that AA batteries are not included in the standard configuration.

If I select the battery option, does the sign only run on battery power?
Even if you choose the battery box option, the power plug will still be included as an attachment, giving you the option to use a wall outlet or battery box.

If I choose battery mode, which battery does the sign use?
The signage uses 8 AA batteries.

Is this sign waterproof?
Yes, our signs use the best waterproof technology at no extra cost.